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My sub-domain isn't working!




First, check to be sure that, for example, if your sub-domain is: abcd.domain.com - Check whether your sub-domain is being redirected or not. This is found under Subdomains or Redirects in cPanel.

If it is, be sure that it is NOT being redirected to domain.com/xyz, this will cause the sub-domain not to load.

If this isn't the case please submit a ticket to our support department.



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